Frequently Asked Questions

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What can I use PostalMethods for?

• Post a bunch of invoices without printing, folding, stuffing, sealing, stamping, and posting
• Enable an e-commerce package to send confirmations, notifications and invoices by post
• Enable an online service to send snail mail
• Send letters from your CRM or accounting software
• Have call center personnel send postal mail with no manual intervention

How do I send a letter?

You can submit messages by three methods:

Use a simple web form: Log in to the Control Panel Web Form, fill in the recipient and return addresses, write the content of the letter or paste content from MS Word.

Simply send an email: Send an email with an attachment as explained in our Send A Letter By Email guide.

Directly from your own application: Program a script to submit a message through our API, as explained in our Quick Start guide.

How quickly are letters delivered?

Letters are transferred to a postal distribution center once a day on business days. For example, mail sent from the USA is transferred at 11am EST, so any letters submitted until around 10am EST will make it into the transferred batch. Once transferred to the USPS, standard delivery times apply.

How much does it cost?

The cost is dependent on the number of pages in your letter, and on the size prepaid package that you purchase. Generally, speaking a one-page letter sent within the US will cost between 79¢ and $1.20. Full details are available on the Prices page.

Is the developer account really free?

Yes. The difference between a developer account and a regular account is that your letters will not actually get sent. Rather, your control panel will simulate the posting of letters. You can develop your application and see how the system reacts.

Do you add your logo to my letter?

NO! We only add serial numbers and 2D bar-codes to the letter for fulfillment purposes. These marks cannot be associated with PostalMethods in any way. We also add a stamp and a bar-code on the envelope. That's it. Read more about Bar Codes and LetterIDs.

What does the sent letter actually look like?

See an example below. This is an outside view; the document inside will be exactly the same as what you submit. The PostalMethods logo will NOT be added to your document or envelope (The bar-code on top was added at the receiving end, not by us):

How do I turn my free developer account into a regular paid account?

Login to your account, click Account -> Pricing & Buy. Complete the purchase and turn your user into live mode by clicking User Settings -> Posting and setting the Work Mode dropdown selector to Production.

Can I have multiple users/usernames under an account?

Yes. You can have multiple users (people) working under a single username (login), and you can have multiple usernames, so that each person, department, or web application in your business can review their own posting