Configure Outgoing Email in SAP Basis Services

The following steps are required in order to allow SAP R/3 to send email messages.

Step 1.1: Set the Instance Profile (RZ10 transaction) to allow SAP to connect
to external SMTP servers:
To set the required parameter in your instance profile:

  1. Access the RZ10 transaction, and select Instance Profile
  2. Look for a parameter named icm/server_port_2. If it does not exist, create it
  3. Set the icm/server_port_2 parameter value to the following: PROT=SMTP, PORT=1080,
    TIMEOUT=180
  4. If you created the parameter or changed the value, restart the instance to update the new
    value

Step 1.2: Activate and Configure the SMTP node in SAPConnect
Administration
To activate and configure SMTP node:

  1. Access the SCOT transaction (SAPconnect Administration)
  2. From the Settings menu, select Define Domain. The Internet Mail Addresses dialog is
    displayed
  3. In the Default domain field, type your company’s email domain (for example,
    mycompany.com) and click the confirmation button
  4. In SAPconnect Administration, ensure you are in node view, and select the SMTP node

The SAPconnect: General node data dialog is displayed:

  1. In the General node data dialog, ensure that:
    o Node in use is selected
    o The Mail host field contains your SMTP (outgoing mail) provider. For example,
    smtp.provider.com
    o The Mail port field contains the correct port used to connect to your SMTP server
  2. Under Supported address types, click the Set button next to the Internet checkbox.
    The Address type for node dialog is displayed.
  3. In case the Address area box does not contain an asterisk (*, meaning that all addresses are
    permitted), ensure that the email address “send@letter.postalmethods.com” is permitted for
    outgoing emails
  4. Under Output Formats for SAP Documents, from the SAPscript/Smart Forms drop-down
    menu, select PDF
  5. Click the confirmation button. In SAPconnect: General node data, click the confirmation
    button again

Step 1.3: Schedule an email sending job in the SAPConnect Administration
To schedule a job that sends outgoing emails in SAPconnect Administration:

  1. Access the SCOT transaction (SAPconnect Administration)
  2. From the View menu, select Jobs. If there is an existing job of the
    variant SAP&CONNECTALL, a job is already scheduled for sending outgoing emails. Skip
    items 3 and 4 and move forward to Step 1.4
  3. In case the variant SAP&CONNECTALL is NOT defined yet: from the Job menu, select Create
  4. Define the following options for the new job:
    o Type a name for the job
    o Select the SAP&CONNECTALL job variant
    o Select the option Schedule Periodically
    o Specify a reasonably short time interval (for example, 10 minutes). Users will need to wait for
    this time interval before their letters are sent

Step 1.4: Assign email addresses to SAP users
To define internal email addresses for users who need to send letters via
PostalMethods:
 Identify which SAP users will need to use PostalMethods from SAP R/3
 Access the SU01 transaction
 If any of the relevant users do not have an internal email address, create an address for each of them.
When creating each new address, ensure that Comm. Method is set to INT E-Mail

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