Technical Support

Hi!
when I sending messages using SendLetter metod, can I specify what color (black-white or FullColor) should use service for print letters?
I know, that I could change color setting in "user settings -> print color", but I need specify this programmatically, when sending letter, case I have both Fullcolor and BlackWhite letters.
language C#

Thank's!

Does anyone know about any United States Address Aarifacation Webservice ?
If yes please please share information for the same ASAP
Thanks in advance,
Ganesh Gavali

Hello,

I have some basic questions which I could not find on your website;
- With the pre paid credit system, does the credit ever expire? ie. start of each month?
- If I was to send a letter to somewhere outside the location of USA, Mexico or Canada. It shall cost $1.55 for standard black letter of $1.01+$0.54=$1.55?

Hi PostalMethods,

Recently we found that some of our letters has failed to send. In the control panel screen, it says the error as Failed: Document could not be processed. Could you please explain us the reason for this error? We don't find any issues with the document. How can we process the same document?

Here are some of the letter IDs for which we got above error:

1. 1286277

I've tread through and understand the changes that happen for address verification: http://www.postalmethods.com/resources/developers-guide/address-verifica...

I am trying to integrate PostalMethods API and one of my app using RoR. But when I am run the code samples in my app just got an error for my account details. Error is " PostalMethods::NoCredentialsException (You have failed to provide any credentials (api key))",

I am using Rails 3.0.4.

I tested following code sample:

class PostalmethodsController < ApplicationController
 

Would like to add the Postal Methods solution to my site so clients can send letters.

With that said, can you direct me to someone who can implement on a "for hire" basis?

In a nutshell, I'm pretty much clueless (and consider it feature) about this sort of stuff and would much rather pay someone to take care of it rather than figure it out for myself. Anyone?

Thanks!

Joe

I'm getting an error when attempting to install the Add-In into my Word 2007(see details below). I noticed that it never asked me to login with my Postal Methods account as indicated in step 5 of the installation instructions. I also tried running the installation file as administrator. I've also tried uninstalling, rebooting and reinstalling.

I am purely in the testing phase but I have noticed that sometimes when I send a postcard and then pull down the PDF the postcard includes the address and stamp and sometimes it does not. But there is no rhyme or reason as far as I can tell. Any help on this? I can send in an example of each if necessary.

So we sent out thousands of letters and started getting some of them returned as undeliverable. It turns out that postal methods changed the address. In one example we sent the address:

PO BOX 543
BOSTON MA 02199
UNITED STATES

and postal methods change this to:

PO BOX 170731
BOSTON MA 02117-0961

it deleted the country as well.

Why is this happening?