API GetPDF

3 replies [Last post]
Posted on: Fri, 25/06/2010 - 17:19, by: tertullian01

I am purely in the testing phase but I have noticed that sometimes when I send a postcard and then pull down the PDF the postcard includes the address and stamp and sometimes it does not. But there is no rhyme or reason as far as I can tell. Any help on this? I can send in an example of each if necessary.

Posted on: Sun, 27/06/2010 - 11:37, by: Maayan
#1

Hello tertullian01,
We are sorry for the late response.
We will check this issue and we'll get back to you as soon as possible.

Thank you,
PostalMethods Support Team

Posted on: Tue, 29/06/2010 - 12:17, by: Maayan
#2

Hello Tertullian01,
We are having trouble reproducing your problem.
Can you please provide ID for both examples?

Posted on: Tue, 29/06/2010 - 18:29, by: tertullian01
#3

Never mind...I answered my own question. If the recipient address isn't valid then the postcard does not include the other information.