Production and Development Work Modes

PostalMethods offer two optional Work Modes

1. Production Work Mode

Unsurprisingly, this work mode is meant for production use. Letters and postcards are fully processed, i.e. PostalMethods prints the mail item, prepares it to be mailed, delivers it to the postal agency and charges your account.

2. Development Work Mode

This work mode should be use while developing. This mode simulates a letter's workflow, so you can make sure your application is ready for real life. Your letter is accepted in the same environment as a production letter and goes through the same flow, but doesn't get physically created or handled. Feedback and errors are handled just as they are handled in Production Work Mode.

Differences between Production and Development Work Modes

  1. Mail sent in Development Work Mode goes through the same process as those in Production Work Mode but are not printed and delivered to the postal agency. After being processed, the mail item's status is set to Successfully Completed Development Work Mode (-1002). Since failures, as of this point, are very rare, you can assume your mail would have been delivered if sent as Production Work Mode. You can assume that if your mail was successfully sent in Development Work Mode, there is a good chance it would be processed successfully in Production Work Mode
  2. You are not charged for mail items submitted in Development Work Mode. The system displays a price estimate but this amount is not deducted from the account balance
  3. Mail sent in Development Work Mode might not go through all stages of Address Validation, which means the final recipient address may change

Setting Work Mode

  • Setting a default work mode for a user
    Login to the PostalMethods Control Panel, click User Settings -> Posting and set the user's default Work Mode. This is most useful when users send mail using email messages and the QuickSend web form
  • Setting a work mode for a specific mail item
    • Via Email: It is possible to override the user's default Work Mode by using a subject line switch
    • Via Web Service: It is possible to override the user's default Work Mode by setting its Work Mode as part of the Web Service request

 

Working With Multiple Users

Each account can hold multiple users. There is no additional cost involved in having multiple users. To control the account's users, click on Account and go to the Users tab.

When in production, we recommend adding an additional user and setting it to Development Work Mode. When you make a change to your documents, application or environment, send a few test letters and postcards using the development user's credentials and make sure everything is in order.

 

Identifying User's Work Mode

Once you are logged-in to the Control Panel, look at the top-right corner of the website, where the user's work mode setting is displayed.

 

Resend Mail Items Sent In Development As Production

Send mail in Development Work Mode; login to the PostalMethods Control Panel; view and verify it; and use the [Resend Live] option in the Control Panel Activity section to re-send it as Production Work Mode.